Have good features that other antivirus apps don’t have. It is better to directly talk to the developer team. I was asked addition dummy questions by the Avira IT Support Agent, obviously because they are asking on behalf of their developer team and don’t have any clue. When I say bug, it is a bug and something that can only be fixed by Avira. I am actually Cyber Security expert as well as IT Support Technician. I once reported and all I got were basic troubleshooting steps as if I am some old people who don’t know what they are talking about. All Avira employee should use the app, and they will know how bad their app is. I feel like they never test the app internally before releasing. It is so frequent and also require so much to describe the issue so I never reported them.
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